Coordinator of Stewardship and Donor Relations

Title: Coordinator of Stewardship and Donor Relations
Classification: Full-time, exempt
Work Schedule: Presence on-site required Monday through Friday with occasional evening and weekend assignments, as needed
Supervisor: Associate Director of Development and Donor Relations
Description: The Coordinator of Stewardship and Donor Relations is responsible for managing mandatory and strategic stewardship activities and ensuring that prospect activity is accurately reflected in the Development Office's database. Reporting to the Associate Director of Development and Donor Relations, the Coordinator ensures the timely, accurate, and personalized stewardship of the school's donors and the appropriate deployment of the prospect management system in support of Development activity. The Coordinator provides support for donor relations and stewardship events.
The Coordinator of Stewardship and Donor Relations is a fully engaged member of the NCS Development team, supporting National Cathedral School's Development, Alumnae Relations, and Parent Relations goals. The successful candidate must be an independently motivated, goal-oriented, strategic thinker who can execute among multiple priorities and succeed in a dynamic, team oriented, results-driven environment.
Stewardship and Donor Relations
Designs and actively manages stewardship program to ensure advancement of donor relationships and program consistency while establishing innovative best practices in the following areas:
Gift management and reporting
  • Proactively helps to ensure appropriate use of designated and endowed funds in cooperation with Development Operations, the Business Office, and primary prospect managers.
  • Leads and executes program of periodic stewardship reporting to donors, in coordination with primary prospect managers.
  • Ensures donor files are complete for all benefactors, receiving personalized stewardship reports, and ensures accurate record-keeping for all named and endowed spaces and funds.
  • Serves as Development liaison for endowment management system, helping to ensure strategic implementation and fiscal accountability.
  • Prepares briefings for Head of School and Director of Development in preparation for stewardship events and individual stewardship meetings.
  • Ensures maintenance of up-to-date prospect biographical summaries.
Gift acknowledgement and pledge reminder management
  • Manages gift acknowledgement program, ensuring the appropriate structure of gift acknowledgements at all levels, including acknowledgements by the Head of School, Governing Board, and other leaders.
  • Drafts all gift acknowledgement templates, shepherds them through a proofing and approval process, and ensures that all letter templates are accurate, current, and non-repetitive.
  • Manages and executes delivery of all pledge reminders, in cooperation with primary prospect managers and Development Operations Manager.
Donor recognition
  • Ensures accuracy of donor lists and honor rolls, managing an appropriate proofing and approval process.
  • Manages all naming opportunities, including facilities and named and endowed funds. Works with NCS Facilities and vendors to ensure timely and accurate creation and placement of donor recognition signs.
  • Aids with concept development and execution of events with the aim of stewarding and cultivating individual donors and groups of donors.
Prospect Management
  • Develops, manages, and provides regular reporting pertaining to prospect portfolio management in support of the Development team and individual gift officers.
  • Provides leadership for optimal utilization of prospect management system, in cooperation with Development Operations Manager
  • Works with gift officers to ensure accurate and timely maintenance of prospect records to reflect movement of prospects through stages of cultivation and systematic tracking of anticipated philanthropic gifts.
  • Conducts prospect research.
  • Manages a dynamic portfolio of transformational donors requiring personalized stewardship relationships.
  1. Bachelor's degree and three or more years of related work experience
  2. Strong proficiency in Microsoft Office suite
  3. Demonstrated ability to maintain a computer recordkeeping system, conduct and manage data input with a high degree of accuracy, analyze data to inform management decisions, and provide timely and useful reports
  4. Demonstrated proficiency in drafting and preparing professional correspondence
  5. Demonstrated excellent interpersonal, verbal, and written communications skills
  6. Ability to handle challenging situations diplomatically and maintain collaborative working relationships with colleagues, senior-level executives, and trustee-level volunteer leaders
  7. Ability to maintain confidentiality, act with discretion, and maintain a high level of performance under pressure
  8. Ability to work without supervision and organize, prioritize, and successfully execute multiple concurrent tasks; to anticipate needs and act accordingly; and to perform with a high degree of initiative
  9. Superior organizational skills and attention to detail
  1. Professional experience in development, alumni relations, or a related field
  2. Experience with Blackbaud Raiser's Edge or a similar relationship management system
National Cathedral School serves 585 girls in grades 4 through 12. Faculty and staff are curious intellectually, advocates of lifelong learning, flexible, collaborative, and view education as an engaging vocation. Our students are fun and kind, and they love to be challenged and viewed as confident individuals. Faculty and staff maintain a lively conversation about the meaning of all-girls education, an interest in pedagogy, and innovative uses of technology. As an Episcopal school, NCS welcomes people of all backgrounds and faiths while maintaining a close identity with Washington National Cathedral's commitment to be a house of prayer for all people.
Interested candidates should send a résumé, a letter of interest, and the names and contact information of three to five references as one combined PDF attachment with “Stewardship and Donor Relations” in the subject line to: